Ratings & Reviews
Resident Reviews
|Recommended: NoClose To Dc — If you can find something else go there.
response from property -Greetings Antoinette, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: NoBed Bugs, Unsanitary Buildings, Tooth And Nail To Get Anything Accomplished — Since Quest Management Group has taken over, the upkeep of the grounds and interior has gone down hill. This property has always suffered from rodents and bed bugs, but it has become outrageous. Turnover is so frequent with the office staff that I cannot keep up.
Dear D. Banner, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesResidents Here On Our Third Years — We like this community. Great people live around you, and great parking lot
You’re the best Kiet! Thank you again for sharing such a positive experience. It means the world to us.Thank you, Quest Management Group
|Recommended: NoOk — It is fine living here. Sometimes you can hear your neighbors walk or fun above you or if someone is talking to loud or if their music is real loud.
Cierra,
I'm so sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesOk — That ok
Thank you Tavon for your review, I so appreciate you taking the time to share your experience at Landmark Apartments. We value you and your feedback!
Thank you, Quest Management Group
|Recommended: YesNice Community — Gets a little rowdy around the swimming pool and the picnic area seems to be occupied by the same family every weekend but overall pretty good place so far. I have only lived here about 4 months
Hi Lynne, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesOverall It’s A Good Place To Live. — I love the community. I have referred several new residents to this property. My one concern is that the rental offices has a very bad turnover of employees and things don’t get transition over in a professional manner. The individuals that are currently in the rental office are very professional and helpful. I pray that all stay onboard.
Hi Patricia, First thank you for taking the time to leave you a 4- star review! I'm happy to hear you have met the new staff. We are happy to have them as part of Quest and pleased to hear the positive changes are being noticed. We value you and appreciate your feedback.
Thank you, Quest Management Group
|Recommended: YesAmazing Customer Service Thanks Jameka — I recently moved in to Landmark Apartments and I love my apartment so much i really want to Thanks the Service Coordinator Mrs. Jameka Williams i want to thank you for your amazing customer service as well as your quick response you and the maintenance team are amazing and deserve more than 5 Stars. Whenever I have a concern you all hop right to it you deserve a raise. Keep up the amazing work...
We couldn’t be happier that Jameka provided you with awesome customer service. She is a true asset and we are lucky to have her on our team. Thank you for taking the time to share your experience. We value you and appreciate such an awesome review!
Thank you, Quest Management Group
|Recommended: YesReliable, Flexible, Patient, Fair, Great Location — Property is decent needs work. Under new management so they're doing a pretty good job as it pertains to that.
Hi Jarvon,
We would like to thank you for your 4-STARS and for this amazing review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team.
Thank you,
Quest Management Group
|Recommended: YesLandmark Apartment — I like landmark apartment it is a nice neighborhood
Dear Binta, We would like to thank you for your review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group
|Recommended: YesPoor Upkeep — These buildings hallways are very dirty
Kids run and play littering and dropping bottles, candy papers and chewed up gum. Most of them have no supervision and even if an adult is present they will still litter.
Phyllis, I'm truly saddened Landmark is not living up to your expectations. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without your feedback.
Thank you, Quest Management Group
|Recommended: YesGreat Living Environment — Definitely recommended the complex to my friends and colleagues at my institution. Only concern is the paint on the parking spaces. One late evening my vehicle was towed for being over the parking lines--the lines that were not visible at 1am. Otherwise I am completely satisfied with Landmark Apartments, the staff, and the amenities available. I truthfully do not hear my neighbors unless I am in the kitchen--thankfully my neighbors also have great taste in music, it's very faint though.
Thanks you Camil! , We would like to thank you for your review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group
|Recommended: YesBest Location For Everyone To Live. — In my experience I enjoyed living in my building ,I've had the best neighbors who were so respectful and not to mention the access to a gym, pool and CPU room. As well as being a few blocks from a few grocery stores as well. Thank you especially to Jameka as well as Nikkia.
Thanks Marc! We would like to thank you for your review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group
|Recommended: YesCovenience — I have been a resident here for many years. I like my building for the most part. However, the building isn't cleaned on a regular basis I think the management thinks it is being cleaned , neighbors leave their trash outside their doors and this creates an odor in the stairway. Outside of those major things, Its a nice place to live.
Dear Keitha, thank you for taking the time to share your experience with us. We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident
Quest Management Group
|Recommended: YesSpacious, Comfortable, Improved Management — I have live at Landmark apartments for about 2.5 years. I love the location and spacious layout of my apartment. Management of resident issues has improved since changing from Cypress creek apartment s to Landmark. Many things could be better however. Overall, communication and addressing maintenance needs has improved but definitely needs to continue to get better. There should also be a dedicated staff member to address general resident questions or concerns.
Dear Asalou, thank you for taking the time to share your experience with us. We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Please give us a call to discuss the noise between the walls. If we can provide a resolution, we will! Your feedback is extremely valuable to us. Thank you again for being our valued resident Shannon, Quest Management Group