Ratings & Reviews
Resident Reviews
|Recommended: YesWonderful People — yes I would recommend this apartment
response from property -Dear Victoria, Thank you for taking time to leave your 5***** recommended for Landmark Apartments . Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you , Quest Management Group
|Recommended: NoDecent Living — Due to noise levels, Bad experience.
Dear Michelle,
I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesExquisite — My first experience with an apartment complex, however this is the best place to be.
Dear Joy, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Landmark will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: NoThe Location Is Great, But What Is Lack Is The Professionalism. — I sincerely will not recommend anyone. Not one time all my requests received a prompt response. At times, I have to make two or three appearances at the leasing building before my problem was addressed. The kids in the complex lack a sense of respect, throwing bottles of water at older people. I found it very unfair that the tenants are asked to uphold all the guidelines, in return, some of the basic services take a very long time before they are delivered.
Dear George,
I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesAll You Really Need — Quaint
Alexis,
Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home.We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: NoMaintenance — The maintenance is terrible They don’t show up for maintenance requests and if they do it’s half done. I have to make too many complaints in the short time that I’ve been here to get any kind of work done, and still haven’t gotten all the requests completed
Dear Shoshonna,
I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesThis Is My First Property I Ever Rented. Overall, I Enjoy Staying There. — It's overall a decent place to stay. The environment is quiet. I love the fact that I can wash clothes at any time in my unit. I always had positive interaction with property staff. The only thing I dislike is the quality work that maintenance does when they show up. They patch up the problems without fixing the problem. So I constantly have to call them with the same problem. My apartment is outdated, it just need to be renovated I believe.
Dear Chelsea, Thanks so much for your 4-star recommendation . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesReview — N A
Thanks, Annia for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: NoIt’s Not That Bad — The maintenance not as good as they should be
Dear Autrell,
I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: Yes- — nice quiet area, good for first time renters
Thanks Kyndall for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesSatisfy — Staff at the main office and thru the Phone services been a professional and pront help on any request. Maintenance, which include cleaning personels do an amazing job...
Dear Lorena,
We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Lorena, Quest Management Group
|Recommended: NoNo Comment — No comment.
Dear Eric, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: NoMi Amor — Me guto el modelos de los aparatamentos
Saludos Evangelina, gracias por sus comentarios y por ser nuestro valioso residente. Es nuestra prioridad ofrecer un apartamento cómodo y bien mantenido. Póngase en contacto con nosotros lo antes posible en [email protected] o (410) 764-0539. Me gustaría hablar con usted directamente para analizar una resolución rápida de sus inquietudes y opciones para sus recomendaciones. Agradecemos sus comentarios y no podemos mejorar sin ellos. Gracias, Quest Management Group
|Recommended: YesLandmark Has Great Leasing Staff — I wanted to say Thank you to the leasing staff but specially Ms. Jessica for assisting me in signing my renewal. She made the process so smooth. I am very happy with my apartment .
Thank you Melvin for your wonderful review, I so appreciate you taking the time to share your experience at Landmark Apartments. We value you and your feedback!
Thank you, Quest Management Group
|Recommended: NoIt Has Gone Down — The apartments are nice, but the tenants specifically in my building are rude, trashy and inconsiderate of their neighbors. Couples always fighting, throwing beer bottles and not picking up the broken glass from the stairs. Then there are the teenage girls in the basement unit trashing up the building and coming to the top floor to smoke weed and cigarettes. The dumpsters are always overflowing with trash garbage and the theft of vehicles has increased. You can walk the Landmark community at least a couple of times a month and see vehicles sitting on cinder blocks because someone has stolen the wheels or see broken windows because someone has broken into the vehicle. There is a security guard, but I believe he works until 11 or 12. Most of these car thefts are happening probably in the late hours of the night morning 1 00am to 4 00am. I used to love this community, but not anymore I will not be renewing my lease for 2020.
Dear Ethel, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group