Ratings & Reviews
Resident Reviews
|Recommended: YesNeeding Some Fixing — 1st of all WE LOVE OUR UNIT a few fixes needed however staff is on top of it as we speak. We don’t use the dishwasher it catches water inside then we have to run it to drain it out and when the stink backs up it also catches water. The AC in the master bedroom is not working its blowing cool air but it's not cooling the room even with doors close and the refrigerator MOST importantly it’s not working the freezer but the refrigerator will not get cold. Please if you guys can send someone out as soon as possible, as we don't want to lose any more food. thank you so much and by the way they love the apartment honestly do even though there are some minor issues absolutely love it
response from property -Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: YesOk — It's ok
Dear Darryl, We are sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. We would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesManagement Is Irresponsive Most Of The Time. — The apartment is sweet but management is horrible with reaching out or returning emails or phone calls. I had management tell me they was gonna reach out to me about my maintenance request but I have yet to hear from anyone and it’s going on about 2 weeks now, just make sure you keep a paper trail cause they will say they didn’t get it.
Dear Clifton, We are sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. We would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesN A — N A
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: YesJust moved in, but based on my initial impressions, it's a pleasant departure from my previous apartment community.
But I am quite pleased with what I see so far clean ground, quite community, nice location.
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: YesI aint started renting here yet i have sent a message but no reply due to it being sunday where i am my partner is unemployment benefits for now till he gets a new job and i have been trying my hardest to help him as much as i can im just hoping these people will accept him 🤞🤞🤞🤞🤞
Dear Terri,
Thank you for the 5-star review. I will be sure to have the leasing center reach out you directly. If you any questions or concerns please reach out to us directly at [email protected] or (410) 764-0539. Thank you, Quest Management Group
|Recommended: YesI toured The Landmark apartments in cypress creek. Ms. Amparo was my agent she was awesome very knowledgeable and able to answer all my questions. If your looking into this location I recommend you touring with her. She made this apartments my top choice.
Dear Karen, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Our on-site team will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: NoLandmark Apartment is really nice. Friendly staff and the communication is really good. The apartments are really nice too and very spacious. Yes I recommend you to get an apartment with them
Dear Shericka, On behalf us all of Landmark I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at Landmark Apartments. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
|Recommended: YesI love my new apartment. Thank y’all so very much for the opportunity
Dear Dejah, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Landmark will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesNice Environment — Its chill spacious, no complaints whatsoever.
Dear Keyon,
Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Landmark Apartments. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: NoIt’s Ok — It’s ok , but rental offices need to work on they customer services.
Dear Brianna, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: NoYou Get What You Pay For — Y’all suck ass
Dear Mariah,
I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesReview — The apartment is good
Dear Mercedes, Thank you for the 4-star review! We will be sharing your feedback amongst our team. The on-site team will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesI've Lived Here For 5 Yrs I'm Overall Satisfied. — I've lived here for 5 yrs I'm overall satisfied. With the exception of some uncleanliness on the property by some of the residents. Also the lack of upgrades to the Heating Air Conditioner units on the upper floors that don't have central air. I have 2 in my unit. One has a thermostat that allows for the air or heat to turn on or off automatically like a central hvac unit does. The other is old I have to turn it on off on my own this is a Hassel costs me more money because I don't like to come home to a hot or cold place I don't always come home. Therefore that unit is running 24 7 until I can cut it off. The older ones need to be replaced with the newer ones. And the units are small for the price. However, other than these things I like it here no real problems that haven't been addressed. And I would have recommended friends family to rent here. Some have have left others are still here. So overall I'm content.
Dear Ryan, Thank you for the 4-star review! We will be sharing your feedback amongst our team. The on-site team will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: Yesso I have lived here a little more than 1 year and so far so good. Complaints are standard for any complex noise vs quiet. Its ok if you don't mind the thin walls neighbors with children and pets making noise above your head. The complex is clean trash pick up is daily I haven't seen any bugs or rodents maintenance is very responsive and the rental office staff are friendly and responsive. My only issue is that the tenants are not adhering to the 25 ft no smoking policy and I smell cigarette and marijana coming through the door of my apartment. Other than this I like it here.
Dear Lynne, Thank you for the 4-star review! We will be sharing your feedback amongst our team. The on-site team will be thrilled to hear your feedback!
Thank you, Quest Management Group