Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesRenter — Great experience
|Recommended: YesGood Place — Good place
|Recommended: YesThe Building Needs Lots Of Love — The building inside and outside
Needs to be upgraded very badly
|Recommended: NoBad Condition — The apartments are not clean when you move in... they are in poor condition, the maintenance is clearly of bad quality
|Recommended: YesCristina R. And The Rest Of The Landmark Office Team Has Been So Helpful — Great work
|Recommended: YesNew Home — I'm new here and it's a nice place to live
|Recommended: YesMcarthur — Amazing experience so far .
|Recommended: YesNa — Na
|Recommended: YesGreat Staff — Everyone has been so helpful and amazing
|Recommended: Yes. — .
|Recommended: YesTodo Bien — Todo bien
|Recommended: YesGreat Place 👌 — Great
|Recommended: NoMuy Mal Servicio — No son amables
response from property -Haylin,
We're sorry to hear that your experience with the team was unsatisfactory. We appreciate your feedback and are here to assist with any issues or concerns. If you'd like to discuss feel free to give us a call at (301) 559-0320.
Best,
Landmark Team
|Recommended: YesI Would Recommend This Property, But I Would Encourage Everyone To Visit Their Actual Unit Before Agreeing To Anything Whatsoever. — My apartment was changed after agreeing to move into this property, before my official move date. I was originally planning on moving into another unit, only to be told that I would be upgraded to a better apartment with a slightly higher rent on another floor just weeks after agreeing to apply move-in. On my move date, my apartment was not ready at the agreed upon time. I was scheduled to pick up my keys from the leasing office4 and move in by 3pm. I was notified the day of my move in the middle of clearing out my previous residence that not only was my apartment not going ready at 3pm due to continued maintenance in the apartment, but I was told that it would also not be available for entry until 5pm at the earliest. While in the leasing office watching the clock tick away on the hourly rate I was paying my movers, there was not much done to resolve or make up for my costly delay. When I finally moved in, there were significant issues with cleanliness, non-functioning appliances, and plumbing. It would have been nice to know my apartment was not ready as late as the day before, so I could prepare the movers I had hired for the adjustment. The day of is not only inconsiderate, it's incredibly inconvenient. Last minute alterations, updates, and adjustments that cause such a significant delay should have been communicated well in-advance. Suffice it to say, I was forced to pay my movers more money than I had considered due to the delay in my apartment being ready. My apartment, neighbors, and community are all wonderfully pleasant. I do not know where the fault responsibility lies in all of this, just noting my experience. I am hoping that these issues with my unit resolve themselves in the best way possible. The quiet, familial feel of the community is something I would recommend.
Gavin,
Thank you for your 4-star review. We are sorry that we didn't meet your expectations during move in as we take pride in our customer service and communication to all prospects/residents.
Please contact the property manager to review any pending concerns.
[email protected]
|Recommended: NoTodo — Todo
Frequently Asked Questions
Landmark Apartments has an overall rating of 4 out of 5 stars, based on 162 resident reviews.
What percentage of residents recommend Landmark Apartments?
According to the reviews shown, 75.3% of residents recommend Landmark Apartments.
How do residents rate the staff at Landmark Apartments?
Residents rate the staff at Landmark Apartments at 5 out of 5.
How is maintenance rated by residents at Landmark Apartments?
Residents rate maintenance at 4 out of 5.
How is parking rated by residents at Landmark Apartments?
Residents rate parking at 5 out of 5.