Ratings & Reviews
Resident Reviews
|Recommended: YesNeighbor — It is quite
response from property -Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with us. We appreciate your support
|Recommended: YesLandmark Apartments — I love my peace and quiet home 😌
Charmaine,
This is great to hear! Thanks for the positive review
|Recommended: YesGreat place
Thanks Chris for taking the time to give Landmark such a high rating. We're pleased that you enjoy it.
The Landmark Team
|Recommended: YesLovely Landmark — I Appreciate Everyone in the Leasing Office for Always around to Help..Also The Maintenance Staff..whenever you need something done They on it FINAL GRADE for Landmark A Pay what you owe there's no Trouble 😇👍
We're so glad to hear you've had such a positive experience at Landmark A! Our team strives to create a welcoming and supportive community for all residents. We appreciate your kind words about our leasing and maintenance staff. Your satisfaction is our top priority!
|Recommended: YesYes — Yes
Thank you for the positive review!
|Recommended: NoWorst Place Ever Lived — The buildings are old need upgrade to standard living conditions. Light bills are extremely high, ants, mice and has project vibes. Someone left apartment furniture in the front lawn been there for three days….. can you imagine.
Thank you Melissa for your review. We take complaints seriously and are eager to address all issue including pest or maintenance. Your complaint about pests has been noted and will be addressed. Always feel free to put in work orders on the Resident Portal. You may also call the the office on 301-559-3948 or send an email to [email protected] and our team will be dispatched to take care of the issue. Regarding the furniture left outside of the building, we carried out evictions and we are required by law to give the tenant time to evacuate their furniture, after which we will discard any furniture left behind. It is not a pretty sight and we are sorry about this. However, the leftover furniture have been discarded. On the high utility bill, we are not in control of the power company billings. Nonetheless, we will be happy to dispatch our team to inspect your appliances to ensure normal functionality. Again we appreciate your position and are constantly working to ensure that that our residents are comfortable and safe and happy to make The Landmark home. Please feel free use the channels listed above to let us know how we can improve our service.
|Recommended: YesSimple Living At An Affordable Price — This property provided everything I was looking for and they made the application process simple and easy. I have had very minimal issues and the office is very responsive. Would definitely recommend living here as long as you add to the peace of the community
Thank you for the feedback. This is what we strive for.
Thanks again
The Landmark Team
|Recommended: YesHome — Very happpy
We're so glad to hear you've had such a positive experience at Landmark. Your satisfaction is our top priority!
|Recommended: YesStill Processing — The price is great The apartment is great size. The cabinets and equipment is outdated. You can’t see apartments till you move in. The office staff is attentive and nice. Maintenance takes forever and never gives you updates on the work being done.
Gabriela,
We love to hear that Landmark provides value and spacious apartments. We will use your feedback regarding our maintenance and review our process.
Thanks for taking the time to leave a review.
|Recommended: NoBedbugs — Terrible service and I am being charged for bedbug treatment. That is terrible deceptive business practices. I need this issue to be addressed immediately. I am a resident that pays rent on time and cause no issues. I did not have bedbugs prior to moving into your property and this is the property's responsibility not the residents. I DID NOT HAVE BEDBUGS PRIOR TO MOVING HERE. DO NOT LIVE HERE.
Michelle, Thank you for taking time to leave a review. We're sorry to hear about the conditions that have affected your living experience. We want to ensure that you enjoy living here at Landmark so feel free to email us at [email protected] to discuss further.
|Recommended: YesMinor Hipcups But Ok — I like my space. Pest problem significantly reduced over the past few years due to regular maintenance. My neighbors are pretty friendly. No upgrades or updates with the rental increases but my space is good. My one complaint is the electricity costs for my comfort level is crazy high.
Anita, Thank you for taking time out to leave a review as we appreciate the feedback. Feel free to contact Pepco and inquire about any opportunities to save on your electricity bill. We appreciate your residency and hope to continue providing a 5-star experience.
|Recommended: NoOld Appliances And Rats And Cockroaches — Since we moved in, the stove and refrigerator are old, apart from all the mice everywhere, the cockroaches since we moved, it's incredible how these people don't make an effort to have a good review of the person who rents, and we are very clean I have two small children and I live in fear that they will get sick thanks to the rats in this apartment
Niurka, Thank you for taking time to leave a review. Landmark's goal is to ensure that all residents have a comfortable and convenient residency. We'd like to discuss further, feel free to email us at [email protected].
|Recommended: YesHome Review — Work more on the houses renovations
Thank you so much for your review! We sincerely appreciate your feedback and will take it into consideration. Your residency is important to us and we look forward to providing you with continued exceptional service! Landmark Apartments Management Team!
|Recommended: YesPlumbing — Tub poorly painted and tub and shower diverter loose
Dear David, thank you for taking the time to give us your feedback. We are very sorry that you had a negative experience with our service team. Our goal is to provide exceptional service and a positive experience to our residents. We would like to get more details about your experience. Please contact our office at 301-559-0320 at your earliest convenience.
|Recommended: NoEvery Week Something Broke — my air condition decided to give out on the 98 degrees day
Dear Sherkura, thank you for taking the time to give us your feedback. We are very sorry to hear about your air conditioning giving out and truly understand how much of an inconvenience that may have been. Our goal is to provide exceptional service and a positive experience to our residents and would love the opportunity to get more details about your experience to ensure that we responded promptly and made the repairs needed to restore your air conditioning. Please contact our office at [email protected] or by phone at (301) 559-0320 at your earliest convenience.